Privacy Policy

Oakzola LLC | www.oakzola.com

Last Updated: October 28, 2026

Oakzola LLC ("Oakzola," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products, subscribe to our newsletter, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order history, payment status, and shipping details.

  • Payment Information: Payment information processed through our supported payment service providers. We do not need to store complete payment card numbers to fulfill orders.

  • Account Information: Information associated with customer accounts, where available.

  • Technical Information: IP address, browser type, device information, website activity, and cookies.

  • Communications: Information you provide when contacting customer support.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Provide customer service.

  • Manage returns, refunds, and exchanges.

  • Send transactional emails and order updates.

  • Maintain and improve our website.

  • Detect fraud and protect website security.

  • Comply with applicable legal obligations.

  • Send promotional emails when you have subscribed or otherwise authorized us to do so.

3. Payment Processing

Payments are processed through payment providers supported by our e-commerce platform.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support:

  • Shopping cart functionality.

  • Customer accounts and checkout.

  • Website performance and security.

  • Website analytics.

  • Remembering certain visitor preferences.

Where available, you can manage cookie preferences through our website's cookie controls or your browser settings.

5. Email Marketing

If you subscribe to the Oakzola newsletter, we may send you product announcements, promotional offers, and other marketing communications.

You can unsubscribe from promotional emails using the unsubscribe link included in those messages.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications about your orders.

6. Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

  • Website hosting and e-commerce service providers.

  • Payment processors.

  • Shipping and delivery companies.

  • Email marketing providers.

  • Technology and security service providers.

  • Professional advisers or authorities when required by law.

We do not sell customer contact lists to third-party marketers.

We may disclose information when required by law or to protect our legal rights.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, and disclosure.

However, no website or electronic transmission method can guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.

Retention periods may vary depending on the type of information and its purpose.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Opt out of promotional email communications.

  • Exercise other privacy rights provided by applicable law.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by other organizations.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, or applicable laws.

The latest version will be published on this page with an updated revision date.

13. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Oakzola LLC

Email: salem@oakzola.com

Website: https://www.oakzola.com

California, United States